Privacy Policy
Effective date: 2026
1. Purpose
This Privacy Policy has been prepared by Most Idea Yazılım Sanayi ve Ticaret Limited Şirketi (Most Idea or Company) to explain how the privacy of users is protected within the scope of the website, digital channels, contact forms, proposal forms, customer relationship processes and service operations.
2. Scope
This policy covers the following processes:
- Website usage
- Contact and proposal forms
- Demo and project request forms
- Email and phone communications
- WhatsApp and similar digital communication channels
- CRM and customer relationship processes
- Software, mobile app, web design, ERP, CRM, AI and digital transformation services
- Marketing, advertising and analytics activities
- Technical support and operations processes
3. Information Collected
Most Idea may collect the following information for the purpose of conducting service and communication processes:
- First and last name
- Company name
- Job title/position information
- Email address
- Phone number
- Request and message content
- Project information
- Service preferences
- IP address
- Browser and device information
- Cookie and analytics data
- Log records
- Proposal and contract information
4. Purposes of Use
Collected information may be used for the following purposes:
- Responding to requests
- Managing proposal and project evaluation processes
- Managing customer relationships
- Improving service quality
- Conducting software and technical support processes
- Ensuring website security
- Improving user experience
- Conducting analytics and reporting activities
- Conducting advertising and marketing activities
- Fulfilling legal obligations
5. Sharing of Information
Your personal data may be shared with the following parties, limited to the purposes stated in this policy and the KVKK Disclosure Text:
- Authorized public institutions
- Service providers
- Hosting and cloud infrastructure providers
- Email and communications infrastructure providers
- CRM and ERP system providers
- Digital advertising and analytics platforms
- Technical support and security service providers
- Legal, financial advisory and consulting service providers
6. International Infrastructures
Some digital service providers used by Most Idea may have international infrastructure. In this context, your personal data may be processed on international infrastructure with the necessary technical and administrative measures taken in accordance with the KVKK.
7. Cookies and Similar Technologies
Cookies and similar technologies may be used on our website. You can access detailed information about cookies through the Cookie Policy.
8. AI-Powered Systems
Most Idea may use AI-powered systems in analytics, automation, content generation, support, project evaluation and customer relationship processes.
Data minimization, purpose limitation, access control and security principles are observed when using these systems.
9. Data Security
Most Idea takes technical and administrative measures to ensure the security of personal data. Access controls, logging, authorization, backup, network security, up-to-date software infrastructure, antivirus, firewall and similar security measures are applied.
10. User Responsibility
It is essential that users do not share unnecessary personal data, sensitive personal data or third-party personal data through forms or messages.
11. Third-Party Links
Our website may contain links to third-party websites. Most Idea is not responsible for the privacy practices of third-party sites.
12. Retention Period
Personal data is retained for the period required by the processing purpose or within the periods stipulated in the applicable legislation. Upon expiry, it is deleted, destroyed or anonymized.
13. Your Rights
To exercise your rights under the KVKK, you may apply to our Company at kvkk@@mostidea.com.tr.
14. Updates
Most Idea reserves the right to update this Privacy Policy. The updated policy takes effect on the date it is published on the website.